MiPBX CC-AGENT for Google Chrome

MiPBX CC-AGENT: Chrome Extension for Call Center Agent Activity

MiPBX CC-AGENT is a free Chrome extension developed by MITEK. It is designed to enhance the productivity and efficiency of call center agents by providing them with essential features and functionalities.

With MiPBX CC-AGENT, call center agents can easily perform various activities such as logging in and out, pausing the queue, changing their AUX status, and handling after-call work (ACW). The extension also allows agents to conveniently access customer information through pop-up windows, ensuring they have all the relevant details at their fingertips.

This Chrome extension is a valuable tool for call center agents who need to manage their tasks effectively and provide excellent customer service. By streamlining essential activities and providing quick access to customer information, MiPBX CC-AGENT helps agents in delivering a seamless and personalized experience to callers.